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Bombard the questions!

PAYMENTS

What type of payment do you accept?
We accept online payments with Razorpay and also provide COD (Cash on Delivery).
Razorpay accepts payments by UPI, Net Banking, Credit/Debit Card, Wallets, and more.

ORDERS

When can I expect my order to arrive?
The order is typically processed and shipped within 4-5 working days.
Orders should arrive within 3-5 business days across all pin codes served by our delivery partner, so a max wait period would be 10 days.
Please wait patiently we are arriving soon at your doorstep.
Do I have the option to change or cancel my order once it has been placed?
For cancellation/modification of prepaid orders, please contact us via the registered email ID. You must submit the request within 24 hours after placing the order. In cases where your pre-paid order has been packed, we cannot change, cancel, or process a refund.

SHIPPING

The tracking showed the parcel had been delivered, But I have not received it.
What should I do?
To find out if a parcel has been left for you, please contact your local carrier.
If you are unable to locate the parcel, please contact us by email at mail@jackitup.in .